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- Development Secretary for the Quality and Service Unit
Development Secretary for the Quality and Service Unit
Lunds kommunSkåne län, Lund
Previous experience is desired
22 days left
to apply for the job
About the Role and Your Responsibilities
The Resource and Development unit consists of three departments and serves as the support function for the Labor Market and Social Services Administration in various areas: operational systems, IT, organizational and professional development, legal matters, monitoring, deviation management, committee work, etc.
The goal is to provide the core operations with the right support and conditions to fulfill their mission towards the citizens of Lund with high quality and service level.
Quality and Service Unit
The Quality and Service Unit, which includes the system team, is responsible for operational systems, IT, and digitalization issues. The unit has 11 employees with different assignments and an operational unit manager. One of our colleagues in the system team will be on leave for all of 2026, and we are now looking for her replacement. You will be one of four development secretaries in the system team. You will closely collaborate with your team members but also share your workday with other colleagues within Resource and Development.
The main task as a development secretary involves the management and development of our operational systems: Lifecare and Journal Digital. Related to this assignment, there are varied tasks within operational statistics, information reporting, digitalization, and process development.
We Are Looking For You
We are looking for someone with relevant experience in social services and the operational systems Lifecare and Journal Digital. A degree in social work and knowledge of documentation, digitalization, and especially system management are advantageous.
To thrive with us, you need to be solution-focused and have good collaborative skills. The job also requires you to be structured and able to handle administrative tasks well. The work is both independent and in close collaboration within the team. There are good opportunities to plan your day yourself and also work some time from home, but you also need to manage parallel tasks and prioritize according to current conditions.
We are a positive team with a lot of laughter and we enjoy our work. We would love to have a new colleague to share our work community with. Welcome with your application!
In this recruitment, we have chosen to skip the personal letter. Instead, please answer our selection questions. We apply continuous selection in this recruitment, so do not wait with your application.
We Offer You
As an employee with us, you will be offered a range of benefits focusing on balance, security, and health. Lund Municipality is a large organization with many exciting operations and opportunities for employee development. As an employee, you will also have access to our benefits portal where you can easily see and manage your benefits.
Read more here (https://lund.se/arbete-och-lediga-jobb/sa-ar-det-att-arbeta-med-oss/det-har-ger-vi-dig-som-medarbetare)
About the Workplace
With us, you will have a varied, independent, and qualified job assisting the managers of the social services and various operations with support in operational development, knowledge development, and quality monitoring.
The Resource and Development unit also provides support in matters such as system management, system development, user support in our operational systems, support and coordination of the administration's IT usage, as well as ordering IT operations, local issues, contracts, mail and archive management, and environmental issues. The Resource and Development unit is also responsible for handling deviations, complaints, and funds.
We apply flexible working hours and have subsidized wellness benefits. There is an option for vacation exchange. We continuously develop our working methods to meet the needs of the operations in the best way, and we hope you want to help us become even better.
We are part of the Labor Market and Social Services Administration, where about 600 employees provide support to the citizens of Lund who need social services interventions. Together, we ensure that children and young people have the best possible upbringing. We start from the whole family's situation and that no one should suffer. It is about providing support to adults with harmful use and dependence or mental disabilities, to those who need financial assistance, guardianship, or support to study or work, as well as to refugees.
Here you have space to grow. Within Lund Municipality, we place knowledge at the center and create opportunities for development in working life. We offer an inclusive work environment, and a chance to influence and make a difference. Do you want to become one of us?
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